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GDPR

All information collected from you on will be purely used for any necessary communication with you regarding your enquiry. In compliance with the GDPR all information will be treated confidentially and will not be shared with any other organisation without your explicit and informed consent.
For further information on how we hold and use your personal data please read our Privacy Policy.

PRIVACY POLICY

By completing our registration forms (for example through our websites or by the continued use of our services), you consent to the use of your personal information in accordance with this Policy. This includes any sensitive personal information that you may provide.

Your personal information will be disclosed where we are obliged by law to do so. We may also disclose your personal information where we are allowed by law to protect or enforce our rights or the rights of others and for the detection and prevention of crimes, such as fraud.

If you post or send offensive or objectionable content anywhere on or to any of our websites or apps, or otherwise engage in any disruptive behaviour on any of our websites, we may use the information that is available to us about you to stop such behaviour. This may involve informing relevant third parties such as your employer and law enforcement agencies about the content and your behaviour.

If we sell part or all of our business, customer information may be one of the transferred business assets. If this happens, your information may be disclosed to any successors of our business for them to use for the purposes set out in this Policy.

Credit Checks / Payments

Customer information will be used to take payment for products and services and may be used to verify credit details related to this payment. Permission to do so is implicit in providing financial details to process payment. Direct debit information may be retained for ease of renewal of services.

If you apply for credit, then, in order to help us to make credit decisions about you, prevent fraud, check your identity and prevent money laundering, we may search the files of credit reference agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Tool Hire Centre’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘THC’ refers to the owner of the website ‘The Tool Hire Centre Limited’ whose registered office is Skates Farm, Skates Lane, Pamber Green, Tadley, Hampshire,RG26 3AB. Our company registration number is 10896090. The term ‘you’ refers to the user or viewer of our website.

INSURANCE

To hire equipment through The Tool Hire Centre you’ll need adequate hired in plant hire insurance. We automatically add insurance to every hire, it is charged at 15% of the equipment hire value. This insurance covers you for loss, theft and damage. It is subject to exclusions, excesses and conditions, a detailed summary of cover will be sent to you once insurance payment is processed. If you have your own insurance policy that includes cover for "hired in plant insurance", you can choose to opt-out of our coverage. We’ll need to check your insurance policy before we deliver equipment to your site address.

HIRE

During normal business hours please phone 01183 042450 and speak to our Hire Desk staff or log onto our website and order online. They will discuss your requirements and recommend the best equipment for the job. Please note that all new customers will have to provide two forms of ID one photographic, and one Utility bill with current address.

FUEL

You will be charged for a full tank of fuel on the machines you are hiring and refunded any fuel returned unused. All machines will be sent out with a full tank of fuel, before signing the delivery please ensure to check this, if the machine is not full please note the fuel amount then sign.

PAYMENTS

All bookings from a non-credit account customer require a pre authorisation from a credit or debit card as a deposit.

SIGNED PROOF OF DELIVERY

With every hire we require the recipient of the equipment to sign for the delivery and collection of the machine / kit especially if you have taken out hire with ourselves. If the delivery and collection notes are not signed the insurance then becomes void.

RETENTION OF PERSONAL INFORMATION

We will retain your information for as long as necessary for the uses set out in this Policy. If you ask us to delete your information before that time, we may not be able to do so, due to technical, legal, regulatory and contractual constraints. If you ask for your account to be closed, we will do this as soon as is reasonably possible subject to any applicable terms and conditions relating to the account. Personal information from closed accounts is retained in order to comply with legal obligations, prevent fraud, collect any fees owed or to resolve disputes. If we withdraw a product or service in relation to online interaction or transactions, we may either archive or delete the information you have provided to it.

Terms and Conditions of Site

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Tool Hire Centre LTD’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘THC’ refers to the owner of the website whose registered office is Skates Farm, Skates Lane, Pamber Green, Tadley, Hampshire, RG26 3AB.

Our company registration number is 11563466. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.